Updated February 28, 2022
Thanks to everyone who attended CUFA and Working In Neighborhoods' Help Night on February 24, 2022. Below are some resources shared with us:
United Way of Greater Cincinnati
An easy-to-remember, free and confidential phone number that connects people to information, services and volunteer opportunities, 24 hours a day, seven days a week, 365 days a year. You can get help filling out the online form or check on the status of your CAA application or your Jobs & Family Services application by calling 211.
What United Way 211 can do for you, your family, co-workers and employer:
- United Way 211 serves as the central point of information and referral for callers that connect people to vital health and human services.
- United Way 211 assists with practical problems of everyday life – help with child or aging parent, employment and training, education programs, income support and assistance, counseling, health care, and much more.
- United Way 211 can also connect callers to volunteer opportunities such as mentoring a child, repairing/rehabbing homes, tax preparation, assisting at food pantries or soup kitchens.
United Way 211 is more than a phone call, we're an information network:
Don't want to place a call? A self-service tool for finding help is through the United Way 211 community services directory available on-line at http://www.uwgc.org/211.
United Way 211 service area:
- Boone, Campbell, Kenton and Grant counties in Kentucky
- Adams, Brown, Clermont and Hamilton counties in Ohio
Who to Contact:
Dial 2-1-1 to speak with a trained, certified specialist who can connect you to programs and local agencies to address your needs.
Greater Cincinnati Water Works Contacts for Assistance Programs
Phone: 513-591-7700
Email: [email protected]
Funds to help tenants pay water bills: assistance.mygcww.org
Pay plan portal: gcww.promise-pay.com
Community Action Agency: help with rent, mortgage, utilities
https://apply.cincy-caa.org/era_program#/
Working In Neighborhoods Financial Counseling & Foreclosure Prevention
https://wincincy.org/financial-literacy/
Metropolitan Sewer District
Customer Assistance Program (CAP) website, https://msdgc.org/Customer_care/customer_assistance/index.html
Hamilton County Jobs & Family Services
ERAP Rent and Utility Assistance:
- Residency:
- Hamilton County Residence
- Income Requirements:
- Households income must be less than or equal to 80% of the area median income (AMI) in conjunction to household size.
- Annual or Monthly adjusted gross income can be utilized.
- If monthly is utilized new income should be requested with each new application.
Household Size |
1 |
2 |
3 |
4 |
5 |
6 |
80% of area median income |
$47,850 |
$54,650 |
$61,500 |
$68,300 |
$73,800 |
$79,250 |
- Eligibility:
- One or more individuals in the household has qualified for or applied for unemployment benefits or can attest in writing that they have experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic; and
- One or more individuals in the household can demonstrate a risk of experiencing homelessness or housing instability which may include:
- Utility shut-off notice(s)
- Eviction notice(s)
- 12 months of arrears and 3 future months cannot exceed 15 months in total.
- Vendor Registration:
- Required for vendor payments to be issued.
- Vendor form link:
- Email inquiry:
Mortgage and Utility Assistance:
- Residency:
- Hamilton County Residence
- Income Requirements:
- Households’ income must be less than or equal to 65% of the area median income (AMI) in conjunction to household size.
- Annual or Monthly adjusted gross income can be utilized.
- If monthly is utilized new income should be requested with each new application.
Household Size |
1 |
2 |
3 |
4 |
5 |
6 |
65% of area median income |
$38,890 |
$44,415 |
$49,985 |
$55,510 |
$59,982 |
$64,409 |
- Eligibility:
- One or more individuals in the household has qualified for or applied for unemployment benefits or can attest in writing that they have experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic; and
- One or more individuals in the household can demonstrate a risk of experiencing homelessness or housing instability which may include:
- Utility shut-off notice(s)
- Foreclosure/past due notice(s)
- Property taxes documents
- 6 months of arrears only (utility/mortgage/property taxes).
- Vendor Registration:
- Required for vendor payments to be issued.
- Vendor form link:
- Email inquiries:
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