Resources and Information: Dealing with Coronavirus

Updated February 28, 2022

Thanks to everyone who attended CUFA and Working In Neighborhoods' Help Night on February 24, 2022.  Below are some resources shared with us:

United Way of Greater Cincinnati

An easy-to-remember, free and confidential phone number that connects people to information, services and volunteer opportunities, 24 hours a day, seven days a week, 365 days a year.  You can get help filling out the online form or check on the status of your CAA application or your Jobs & Family Services application by calling 211.

 What United Way 211 can do for you, your family, co-workers and employer:

  • United Way 211 serves as the central point of information and referral for callers that connect people to vital health and human services.
  • United Way 211 assists with practical problems of everyday life – help with child or aging parent, employment and training, education programs, income support and assistance, counseling, health care, and much more.
  • United Way 211 can also connect callers to volunteer opportunities such as mentoring a child, repairing/rehabbing homes, tax preparation, assisting at food pantries or soup kitchens.

United Way 211 is more than a phone call, we're an information network:

Don't want to place a call? A self-service tool for finding help is through the United Way 211 community services directory available on-line at http://www.uwgc.org/211.

United Way 211 service area:

  • Boone, Campbell, Kenton and Grant counties in Kentucky
  • Adams, Brown, Clermont and Hamilton counties in Ohio

Who to Contact:

Dial 2-1-1 to speak with a trained, certified specialist who can connect you to programs and local agencies to address your needs.

 

Greater Cincinnati Water Works Contacts for Assistance Programs

Phone: 513-591-7700

Email: [email protected]

Funds to help tenants pay water bills: assistance.mygcww.org 

Pay plan portal: gcww.promise-pay.com

 

Community Action Agency:  help with rent, mortgage, utilities

https://apply.cincy-caa.org/era_program#/

 

Working In Neighborhoods  Financial Counseling & Foreclosure Prevention

https://wincincy.org/financial-literacy/

 

Metropolitan Sewer District

Customer Assistance Program (CAP) website, https://msdgc.org/Customer_care/customer_assistance/index.html

 

Hamilton County Jobs & Family Services

ERAP Rent and Utility Assistance:

  1. Residency:
  • Hamilton County Residence 
  1. Income Requirements:
  • Households income must be less than or equal to 80% of the area median income (AMI) in conjunction to household size.
  • Annual or Monthly adjusted gross income can be utilized.
  • If monthly is utilized new income should be requested with each new application.

Household Size

1

2

3

4

5

6

80% of area median income

$47,850

$54,650

$61,500

$68,300

$73,800

$79,250

 

  1. Eligibility:
  • One or more individuals in the household has qualified for or applied for unemployment benefits or can attest in writing that they have experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic; and
  • One or more individuals in the household can demonstrate a risk of experiencing homelessness or housing instability which may include:
    • Utility shut-off notice(s)
    • Eviction notice(s)
  • 12 months of arrears and 3 future months cannot exceed 15 months in total.
  1. Vendor Registration:
  1. Email inquiry:

Mortgage and Utility Assistance:

  1. Residency:
  • Hamilton County Residence 
  1. Income Requirements:
  • Households’ income must be less than or equal to 65% of the area median income (AMI) in conjunction to household size.
  • Annual or Monthly adjusted gross income can be utilized.
  • If monthly is utilized new income should be requested with each new application.

Household Size

1

2

3

4

5

6

65% of area median income

$38,890

$44,415

$49,985

$55,510

$59,982

$64,409

  1. Eligibility:
  • One or more individuals in the household has qualified for or applied for unemployment benefits or can attest in writing that they have experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic; and
  • One or more individuals in the household can demonstrate a risk of experiencing homelessness or housing instability which may include:
    • Utility shut-off notice(s)
    • Foreclosure/past due notice(s)
    • Property taxes documents
  • 6 months of arrears only (utility/mortgage/property taxes).
  1. Vendor Registration:
  1. Email inquiries:

 

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