Updated February 28, 2022

Thanks to everyone who attended CUFA and Working In Neighborhoods' Help Night on February 24, 2022.  Below are some resources shared with us:

United Way of Greater Cincinnati

An easy-to-remember, free and confidential phone number that connects people to information, services and volunteer opportunities, 24 hours a day, seven days a week, 365 days a year.  You can get help filling out the online form or check on the status of your CAA application or your Jobs & Family Services application by calling 211.

 What United Way 211 can do for you, your family, co-workers and employer:

• United Way 211 serves as the central point of information and referral for callers that connect people to vital health and human services.
• United Way 211 assists with practical problems of everyday life – help with child or aging parent, employment and training, education programs, income support and assistance, counseling, health care, and much more.
• United Way 211 can also connect callers to volunteer opportunities such as mentoring a child, repairing/rehabbing homes, tax preparation, assisting at food pantries or soup kitchens.

United Way 211 is more than a phone call, we're an information network:

Don't want to place a call? A self-service tool for finding help is through the United Way 211 community services directory available on-line at http://www.uwgc.org/211.

United Way 211 service area:

• Boone, Campbell, Kenton and Grant counties in Kentucky
• Adams, Brown, Clermont and Hamilton counties in Ohio

Who to Contact:

Dial 2-1-1 to speak with a trained, certified specialist who can connect you to programs and local agencies to address your needs.

Greater Cincinnati Water Works Contacts for Assistance Programs

Phone: 513-591-7700

Email: [email protected]

Funds to help tenants pay water bills: assistance.mygcww.org 

Pay plan portal: gcww.promise-pay.com

Community Action Agency:  help with rent, mortgage, utilities

https://apply.cincy-caa.org/era_program#/

Working In Neighborhoods  Financial Counseling & Foreclosure Prevention

https://wincincy.org/financial-literacy/

Metropolitan Sewer District

Customer Assistance Program (CAP) website, https://msdgc.org/Customer_care/customer_assistance/index.html

Hamilton County Jobs & Family Services

ERAP Rent and Utility Assistance:

1. Residency:

• Hamilton County Residence 

1. Income Requirements:

• Households income must be less than or equal to 80% of the area median income (AMI) in conjunction to household size.
• Annual or Monthly adjusted gross income can be utilized.
• If monthly is utilized new income should be requested with each new application.

1. Eligibility:

• One or more individuals in the household has qualified for or applied for unemployment benefits or can attest in writing that they have experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic; and
• One or more individuals in the household can demonstrate a risk of experiencing homelessness or housing instability which may include:
  • Utility shut-off notice(s)
  • Eviction notice(s)
• 12 months of arrears and 3 future months cannot exceed 15 months in total.

1. Vendor Registration:

• Required for vendor payments to be issued.
• Vendor form link:
  • Landlord Vendor Registration and Direct Deposit Authorization Form  - Hamilton County Job & Family Services (hcjfs.org)

1. Email inquiry:
   • [email protected] 

Mortgage and Utility Assistance:

1. Residency:

• Hamilton County Residence 

1. Income Requirements:

• Households’ income must be less than or equal to 65% of the area median income (AMI) in conjunction to household size.
• Annual or Monthly adjusted gross income can be utilized.
• If monthly is utilized new income should be requested with each new application.

1. Eligibility:

• One or more individuals in the household has qualified for or applied for unemployment benefits or can attest in writing that they have experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic; and
• One or more individuals in the household can demonstrate a risk of experiencing homelessness or housing instability which may include:
  • Utility shut-off notice(s)
  • Foreclosure/past due notice(s)
  • Property taxes documents
• 6 months of arrears only (utility/mortgage/property taxes).

1. Vendor Registration:

• Required for vendor payments to be issued.
• Vendor form link:
  • Landlord Vendor Registration and Direct Deposit Authorization Form  - Hamilton County Job & Family Services (hcjfs.org)

1. Email inquiries:
   • [email protected]